Over 30 years of experience in business process management, systems configuration and digital solutions for logistics and freight forwarding companies.
I help companies optimize business processes and successfully implement digital solutions.
Specialized in CargoWise, I combine process engineering, system configuration and operational expertise to deliver scalable and efficient workflows.
My experience spans across AIR & SEA forwarding, CRM and sales optimization, workflow design, reporting and documents customization, master data management.
I collaborate with logistics companies looking to improve operational control, visibility and performance.
Supporting AIR & SEA forwarding companies with workflow optimization, CargoWise implementation and operational efficiency improvements.
• Maps current processes and identifies inefficiencies
• Gathers requirements from stakeholders
• Translates business needs into technical requirements
• Supports process redesign and optimization
• CargoWise implementation and configuration
• Freight forwarding operations (Air, Sea, Import, Export)
• Workflow configuration and operational processes
• Workflow performances (screening and optimization)
• Accounting integration (AR/AP)
• Integrations Design and Testing
• Reporting and documents customization
• Customized Documents screening and optimization
• CargoWise Neo configuration
• CargoWise Portals configuration
• Tariffs and rates management
• User training and operational onboarding
• Support for the activation and integration of third-party services
I'm always open to discussing projects, partnerships and innovative logistics solutions.